How do I refund an Ecommerce Order?
/ Support / FAQ / How do I refund an Ecommerce Order?
Please note: This only applies for card payments (via Stripe)
- Click on the Stripe Dashboard link in Dazzly

- Find the payment in the Stripe dashboard and click on it

- Click the Refund button

Please note it may take a few business days for funds to clear. Once this is done then feel free set the Order to Refunded within Dazzly.
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